Why do I keep getting a "pad off" error message?
The pad off error message is a safety check in the software to ensure the electrode pads are properly placed on the skin prior to delivering stimulation.

If you are getting a pad off error message, try these steps:

1) Ensure the specified pad is properly adhering to the skin.  Try cleaning the skin of any lotion.  You may also need to trim long or thick hair.

2) Try replacing the pads for the muscle group that is causing the error.

If these steps do not resolve the issue, then the fault may be due to a damaged stimulation cable.

Stimulation cables can be purchased at the online store by using the link:
http://www.restorative-therapies.com/store
Select the category Accessories.

Alternatively you can contact RTI to purchase the Kevlar cable or a refurbished cable.  The refurbished cable can only be ordered by contacting RTI.
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06-22-2018
Created on Dec. 17, 2012 at 12:51 PM (EST). Last updated by Barriskill, Andrew on Jan.  1, 2016  9:41 AM at  9:41 AM (EST). Owned by Piwko, Tony.
Tony Piwko
Andrew Barriskill
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When you bring additional fields into a conversion, Quick Base often finds inconsistencies. For example, say you're converting your Companies column into its own table. One company, Acme Corporation, has offices in New York, Dallas and Portland. So, when you add the City column to the conversion, Quick Base finds three different locations for Acme. A single value in the column you're converting can only match one value in any additional field. Quick Base needs you to clean up the extra cities before it can create your new table. To do so, you have one of two choices:

  • If you want to create three separate Acme records (Acme-New York, Acme-Dallas and Acme-Portland) click the Conform link at the top of the column.
  • If the dissimilar entries are mistakes (say Acme only has one office in New York and the other locations are data-entry errors) go back into your table and correct the inconsistencies—in this case, changing all locations to New York. Then try the conversion again.

Read more about converting a column into a table.

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